Our standard service includes a full strip down of your timepiece, repairs to each component as necessary, then cleaning, lubrication with horological oils and greases and re-calibration. Other services, such as dial and case restoration, replacement parts including crowns, glasses and straps, are chargeable extras. All items are included in our 'no obligation' fully itemised estimate. Whilst in our care, your timepieces are covered by insurance against theft, loss or accidental damage. Our completed service comes with a 1-year guarantee to give you confidence to enjoy your treasured item.
Regular Servicing
Regular servicing of your timepiece (every 3 to 5 years) ensures your treasured watch or clock is kept in tip-top condition and in good working order. Over time the lubrication deteriorates and attracts impurities, turning it into a grinding paste! Minute dirt particles get into the mechanism, which affects the running and causes parts to fail. Regular servicing reduces the risk of this happening.
When we service your timepiece, it is completely broken down to the lowest level and every part is individually inspected. With a mechanical watch having approximately 130 parts and clocks, even more, this process in itself takes time, The parts are cleaned, repaired or replaced where necessary, reassembled, re-lubricated and re-calibrated.
Where applicable, the case and bracelet can also be cleaned and, if required, refinished to an 'as new' condition. The same refinishing process can be applied to quartz watches when a new battery is fitted.
Please bear in mind that if your watch or clock is very old the required parts may have to be manufactured by us or externally sourced, all of which takes additional time.
Once your watch is re-assembled, it is tested and, where required, resealed. It will then undergo a final quality control check and be ready to be reunited with you.
Please allow 4 to 6 weeks from your 'proceed' instruction for the servicing of modern mechanical and quartz wrist watches and clocks. Vintage timepieces may take several months because of the need to source or makeup parts.
Our Full Maintenance Service requires completely dismantling your clock or movement and inspection for wear and damage. All worn bearings are replaced and refinished, and any worn pivots are re-burnished. Where applicable, mainsprings are removed and inspected for signs of wear or deterioration and checked for strength.
Subsequently all components are cleaned in horological fluid in an ultrasonic machine, and when cleaning is complete, rinsed and dried. Any further cleaning and finishing is undertaken by hand and the movement is reassembled, re-oiling and re-greasing with fresh horological lubricants in the required areas.
The reassembled movement is then put on test for the appropriate period and regulated to the most accurate time keeping achievable. Final regulation may be required in the home environment as position and temperature variations may affect true time keeping, and if required, we will be happy to advise.
Quartz Battery Replace & Reseal
If your quartz watch has stopped or is 'jumping' forward several seconds at a time, the chances are it needs a new battery.
If a dead battery is left inside your watch, the battery may 'leak' and subsequently ruin the mechanism. We can supply and fit most batteries while you wait and where required, reseal the watch to make it water resistant.
Get in touch with us today
For all sales, servicing or general enquiries please contact our office via phone, email or the Contact Us page and we will return your call or reply, as soon as we are able.